kb66 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how kb66 ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal data about individuals ("you", "User", "Player") who visit, register on, or otherwise interact with the kb66 website at kb66.im and any associated mobile or web applications.

kb66 is committed to handling your personal data responsibly and transparently. This Policy has been prepared to meet the expectations of our international gaming license and to provide Pakistani players with a clear and honest account of how their information is used when they engage with kb66's cricket betting, live casino, slots, and instant-win products.

This Policy should be read alongside kb66's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of applicable data protection law, kb66 acts as the data controller in respect of personal data collected through the kb66 platform. As data controller, kb66 determines the purposes for which and the means by which your personal data is processed.

All data protection queries, subject access requests, and privacy-related correspondence should be directed to kb66's designated privacy contact using the email address provided in Section 15 of this Policy. kb66 aims to respond to all privacy-related enquiries within 30 calendar days of receipt.

3. Personal Data We Collect

kb66 collects personal data across several categories depending on the nature of your interaction with the platform. The following table summarises the main categories of personal data we process:

Category	Examples	When Collected
Identity Data	Full name, date of birth, CNIC number, nationality	At registration and KYC verification
Contact Data	Email address, mobile number, residential address in Pakistan	At registration and account updates
Financial Data	JazzCash / EasyPaisa account details, HBL / UBL / Meezan Bank account details, transaction history	At deposit, withdrawal, and KYC verification
Gaming Data	Betting history, game session records, wagering patterns, bonus usage	Continuously during platform use
Technical Data	IP address, device type, browser type, operating system, session timestamps	Automatically on site visit and login
Communications Data	Support chat transcripts, emails sent to kb66, complaint records	When you contact kb66
Verification Documents	Copies of CNIC, passport, utility bills, bank statements submitted for KYC	During KYC and ongoing compliance checks

kb66 does not knowingly collect special category data (such as health data, biometric data, or political opinions) unless you voluntarily provide it — for example, if you disclose a gambling-related health condition when requesting responsible gaming assistance.

4. How We Collect Your Data

4.1 Directly from You

The majority of personal data kb66 holds is provided directly by you — during the account registration process, when completing KYC verification, when making deposits or requesting withdrawals, when contacting player support, and when participating in promotions or completing account preference forms.

4.2 Automatically

Certain technical data is collected automatically when you visit kb66.im or use the platform. This includes your IP address, device identifiers, browser configuration, and session activity. This automatic collection is necessary for the platform to function, for fraud prevention, and for responsible gaming monitoring.

4.3 From Third Parties

kb66 may receive personal data about you from third-party identity verification providers, payment processors (such as JazzCash and EasyPaisa), fraud detection agencies, and — where applicable — from publicly available sources or regulatory databases as part of our AML and KYC compliance obligations.

5. How We Use Your Personal Data

kb66 uses your personal data for the following purposes:

• Account management: Creating, verifying, and maintaining your kb66 player account, including processing deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• Service delivery: Enabling your access to cricket betting markets, live casino games, slots, and other gaming products available on the kb66 platform.
• Identity verification and KYC: Confirming your identity, age (21+), and eligibility in accordance with our licensing obligations and AML policies.
• Fraud prevention and security: Detecting and preventing fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the platform.
• Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and to support the responsible gaming tools available in your account dashboard.
• Customer support: Responding to your enquiries, complaints, and support requests in a timely and effective manner.
• Legal and regulatory compliance: Meeting our obligations under our international gaming license, applicable AML regulations, and lawful requests from regulatory authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the kb66 platform, fix technical issues, and enhance the player experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and relevant updates — but only where you have opted in to marketing communications and subject to your right to withdraw consent at any time.

6. Legal Basis for Processing

kb66 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and kb66 — including account registration, payment processing, game delivery, and customer support.
• Legal obligation: Processing required to comply with our legal and regulatory obligations, including KYC verification, AML checks, and responding to lawful requests from licensing or governmental authorities.
• Legitimate interests: Processing necessary for kb66's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and analytical improvement of our services — where such interests do not override your fundamental rights.
• Consent: Where we rely on consent — for example, for direct marketing communications — you may withdraw that consent at any time by updating your communication preferences in your account dashboard or by contacting support.

7. Sharing Your Personal Data

kb66 does not sell your personal data. We may share your data with the following categories of recipients where strictly necessary:

• KYC and identity verification providers: Third-party services that assist kb66 in verifying your identity, age, and address as required by our licensing obligations.
• Payment processors: JazzCash, EasyPaisa, and banking partners (HBL, UBL, Meezan Bank) who process your deposit and withdrawal transactions.
• Game software providers: Licensed third-party suppliers whose games are accessible through kb66 — these providers may process technical and session data to deliver their game content.
• Fraud prevention and AML services: Specialist agencies that help kb66 detect and prevent financial crime, account fraud, and bonus abuse.
• Regulatory authorities: Our international gaming licensor, the Federal Investigation Agency (FIA) of Pakistan where legally required, and other government or regulatory bodies in response to lawful requests.
• Professional advisers: Lawyers, auditors, and consultants engaged by kb66 to advise on legal, compliance, or business matters — subject to strict confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of kb66's business, your personal data may be transferred to the successor entity as part of that transaction, subject to equivalent privacy protections.

8. International Data Transfers

As an internationally licensed gaming operator, kb66 may transfer your personal data to countries outside Pakistan in order to process payments, conduct KYC verification, deliver game content, or meet our licensing obligations. Where such transfers occur, kb66 ensures that appropriate safeguards are in place — including contractual protections that require overseas recipients to handle your data to a standard equivalent to that applied within kb66's licensing jurisdiction.

If you would like further information about the specific safeguards applied to any international transfer of your personal data, please contact our privacy team using the contact details in Section 15.

9. Cookies & Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit kb66.im. They help the platform remember your preferences, maintain your login session, and analyse how you use the site. kb66 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

9.2 Types of Cookies Used

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. They cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred payment methods, and responsible gaming limit configurations.
• Analytics cookies: Help kb66 understand how players navigate the site, which pages are most visited, and where technical errors occur — using aggregated and anonymised data only.
• Security and fraud prevention cookies: Assist kb66 in detecting and preventing suspicious activity, multiple account registrations from the same device, and automated bot traffic.

9.3 Managing Cookies

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your kb66 account and accessing real-money gaming features. Disabling other cookie types may degrade your experience on the platform but will not prevent basic browsing.

10. Data Retention

kb66 retains your personal data for as long as your account remains active and for a reasonable period thereafter in order to meet our legal, regulatory, and licensing obligations. The following general retention principles apply:

• Account and KYC data is retained for a minimum of five years following account closure, as required by AML regulations applicable to our licensing jurisdiction.
• Financial and transaction data is retained for a minimum of five years to meet accounting, tax, and regulatory reporting requirements.
• Gaming and betting history is retained for the duration of your account and for up to five years following closure for compliance and dispute resolution purposes.
• Support communications are retained for three years from the date of the most recent interaction in a given thread.
• Marketing consent records are retained for as long as the consent remains active, and for one year following withdrawal of consent as evidence of the prior consent status.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with kb66's internal data destruction procedures.

11. Your Privacy Rights

As a kb66 account holder or platform user, you hold the following rights in respect of your personal data. These rights are subject to certain conditions and exemptions that may apply under applicable law or our licensing obligations:

To exercise any of these rights, please contact kb66's privacy team using the contact details provided in Section 15. kb66 will acknowledge your request within five business days and respond substantively within 30 calendar days. Where a request is complex or numerous, the response period may be extended by a further 30 days, with prior notice to you.

12. Minors & Age Policy

kb66 is strictly an adult platform. Real-money gaming is available only to individuals aged 21 years and above. kb66 does not knowingly collect personal data from anyone under the age of 21.

Where kb66 discovers or has reasonable grounds to believe that personal data has been collected from an individual below the age of 21, the account will be immediately suspended, all balances will be returned, and the personal data will be securely deleted in accordance with our retention procedures.

If you are a parent or guardian and believe that your child may have registered on kb66, please contact the support team immediately using the contact details in Section 15 so that the account can be closed and data removed without delay.

13. Security Measures

kb66 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your browser or device and kb66 servers is encrypted using TLS (Transport Layer Security) protocols.
• Encryption at rest: Sensitive personal and financial data stored on kb66 systems is encrypted using industry-standard encryption algorithms.
• Access controls: Strict role-based access controls limit access to personal data to authorised kb66 personnel who need it to perform their specific functions.
• Penetration testing: kb66 systems undergo regular security assessments and penetration testing by qualified security professionals.
• Incident response: kb66 maintains a documented data breach response procedure. In the event of a breach that affects your personal data, you will be notified in accordance with applicable legal obligations.
• Staff training: All kb66 staff with access to personal data receive regular data protection and information security training.

Whilst kb66 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your kb66 login credentials secure and for reporting any suspected unauthorised access to your account promptly.

14. Changes to This Policy

kb66 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our licensing obligations, the services we offer, or the ways in which we process personal data. Where material changes are made, kb66 will notify registered players by email to the address associated with their account and will publish the revised Policy on the kb66 platform at least 14 days before the changes take effect.

Your continued use of kb66 after the stated effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and contact support to request account closure.

The date of the most recent update is displayed at the top of this Policy and in the updated bar above. We recommend that you review this Policy periodically to stay informed of how kb66 protects your data.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kb66 handles your personal data, please contact the kb66 privacy team through the following channel:

For responsible gaming assistance or to request self-exclusion, please visit the Responsible Gaming page, which contains dedicated tools and support information for players in Pakistan.